AI response schedules for business hours and after-hours coverage.
Choose when Notiny should answer automatically, when staff should stay in control, and how each channel should behave when the business is open or closed.
- Pause automatic AI replies during staffed opening hours while keeping inbox context available.
- Let the AI receptionist answer routine questions, booking requests, order intent, and contact capture after hours.
- Prepare channel-aware rules for WhatsApp, Instagram, Messenger, and webchat without duplicating workflow logic.
Direct answers
- Can Notiny answer only outside business hours?
- Yes. Businesses can configure Notiny so staff handle conversations during opening hours while the AI front desk answers automatically after hours.
- Why use an AI response schedule?
- An AI response schedule helps local businesses capture missed messages after hours while keeping staff in control during busy service windows.
- Can response schedules work per channel?
- Notiny is designed around channel-aware AI control for WhatsApp, Instagram, Messenger, and webchat, so businesses can evolve from one global schedule to per-platform rules.
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Canonical: https://notiny.com/features/ai-response-schedule