Data retention for AI front desk conversations.
Notiny focuses on practical customer outcomes: answer the request, preserve useful handoff context, and avoid unnecessary data exposure.
- Store enough conversation context for staff to understand and follow up.
- Keep durable operational records for bookings, orders, reminders, reviews, and payments.
- Tie backoffice access to authenticated team members and selected business workspaces.
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Canonical: https://notiny.com/trust/data-retention